FAQ

SHIPPING POLICY

Some products on our site are made to order - meaning we make these products as soon as they are ordered. This process needs more processing time than if we were just shipping product.

Please allow 7-14 days before raising a concern or contacting our customer service - this is our typical processing window. 

RETURN POLICY

We offer refunds if the order is mistakenly made and we are notified within 24 hours of the purchase. Due to the limited nature of each style, we cannot offer direct exchanges, however, we are more than happy to try and create equal value for the next purchase through voucher if there is an error in the product (i.e incorrect size, printing error).

Please send us an email to info@basketcase.gallery with your order ID number and name if any of this applies.

Other than these qualifications we do not offer refunds or exchanges, please make sure to order the right size.

CARE 

All of our product has best cared for dry-cleaning.

Please make sure to hang dry all products to maintain the quality of the print. Machine drying garments will hurt the quality of a print.

 SIZING

All of the clothes on the for sale page will fit under one of the categories below

T-SHIRTS

SIZES BODY LENGTH  BODY WIDTH SHOULDER WIDTH
S 27" 18" 17"
M 29" 20" 19"
L 31" 22" 21"
XL
32"
24" 23"
XXL
33"
26" 25"

 

SHORT SLEEVE BUTTON-UPs

*for INGRESS, an evening shirt.

The length for all the short sleeve button-ups in 32.75"

This shirt is long, if you would like it fit shorter do not hesitate to take a pair of scissors and cut the length off/ embrace the raw edge.

SIZE Chest Width Neck Opening Sleeve Length
S 45" 14-14.5" 10.25"
M 49"
15-15.5"
10.25"
L 53"
16-16.5"
10.25"
XL 57"
17-17.5"
10.25"

 

LONG SLEEVE BUTTON-UPs

*for PINSTRIPE 01

The length for all the short sleeve button-ups in 32.75"

This shirt is long, if you would like it fit shorter do not hesitate to take a pair of scissors and cut the length off/ embrace the raw edge.

SIZE Chest Width Neck Opening Sleeve Length
S 45" 15" 33"
M 49"
16"
34"
L 53"
17"
35"
XL 57"
18"
35"
XXL 61" 19" 37"

 

CREWNECKS

*For PE + GLOBE

SIZE BODY LENGTH CHEST WIDTH SLEEVE LENGTH
S 24" 40" 33"
M 25" 44" 34"
L 26" 48" 35"
XL 27" 52" 36"
XXL 28" 56" 37"

 

 HOODIES

SIZE BODY LENGTH CHEST WIDTH SLEEVE LENGTH
S 26" 40" 33"
M 27" 44" 34"
L 28" 48" 35"
XL 29" 52" 36"
XXL 30" 56"

37"

 

PANTS

*for ENGAGE and UNIFORM pants

  • 65% Polyester, 35% Cotton
  • Imported
  • Hook and Eye closure
  • Machine Wash

The most popular work pant, these wrinkles and stain resistant cotton/poly blend twill pants are built for hard wear & easy care. The flattering design features a classic rise that sits comfortably at the waist with slightly tapered legs.

These fit small, most specifically the size 28. Quite a few people who have ordered the size 28 have reported them being much smaller than expected. I personally recommend sizing up and wearing a belt to be safe.

  • FIT: Sits high on the waist.
  • LEG: Traditional fit through seat & thigh
  • MEASUREMENTS: Leg 18.5”